Keeping Your Company’s WiFi Network Secure
WiFi is a necessity pretty much anywhere you go. Cafe’s and coffee shops are almost required to have them if they want any business. Most businesses also set up WiFi within their office for several reasons. First, it allows employees to use their mobile devices on a faster internet speed than they likely can get with […]
Questions You Should be Prepared to Answer When Contacting Support
We love hearing from our clients on the support desk! We understand, however, that you really don’t want to have to call us, EVER. Of course, it is not that you don’t like us, it is just that if you are calling it means something is not working properly and you need it fixed. The […]
Next-Gen Note Taking
Taking notes with a pen and piece of paper seems like ancient history, yet so many people still have a hard time letting go of their analog ways. The satisfaction and ease of writing out your notes make it hard to give up, but great strides have been made to give users that same feeling […]
4 Free Tools to Help Fix Your Computer
As a managed IT support provider, we have quite a few tools up our sleeves to help make your computer run faster and better. There are many free tools to fix your computer that even professionals like us use on a regular basis. Some of the tools we use, we wouldn’t recommend using without either […]
Protect Your Business from Ransomware
With the spread of ransomware viruses like WannaCry and Petya lately, it’s becoming extremely important to know how to protect yourself from these damaging viruses. The way ransomware works is that it encrypts the files on your computer or on your server so you can not access them unless you pay for the decryption key. […]
Essential Tech for Working From Home
Automattic recently made the decision to shut down their main office in San Francisco. This wasn’t due to any financial difficulties for the company, the choice was based on the fact that people were rarely in the office. More companies are allowing their employees to work from home, and with that comes some difficulties. There are […]
How to Backup Like a Pro
Backups are the most important part of a company’s information technology strategy. Restoring deleted or damaged files or emails is one of the tasks managed IT support providers do the most for their clients. It is sometimes so easy for your provider to restore these files, that it seems like anyone can do it at […]
Understanding the Limitations & Advantages of Different Browsers
Everyone uses technology differently. That is one of the beautiful things about the massive amount of technology we have at our disposal. We have a ton of choices and can pick the services and platforms that best suits us and our needs. With the newer Microsoft browser called Edge recently added to the group, it […]
How to solve common help desk issues
One of our favorite phrases is “when in doubt, reboot it out”. Since we offer managed IT services in Utah, we see a lot of issues throughout the day. We can guarantee that rebooting whatever device is giving you problems will likely solve about 80% of your issues. Unfortunately, it’s not exactly a cure-all, and […]
How to keep your mobile device secure
Many employees bring their own mobile device to use for business related purposes. People aren’t willing to carry around 2 devices, and most companies are willing to let them consolidate. Security on a BYOD (bring your own device) phone can be hit and miss depending on the person. From Malware to just plain misplacing it, […]