IT Support – Utah
COMPLETE IT SUPPORT IN UTAH
Are you worried about the impact that downtime has on your business? Protek Support documents the networks of our clients, which allows our team of techs to troubleshoot and provide quick efficient service. Our goal is to resolve any IT support issues before you even know it is an issue.
ON DEMAND IT SUPPORT IN UTAH
Our goal is to provide excellent strategic planning which allows us to prevent IT support problems. However, we will always be here when you do need IT support in Utah. Protek Support provides unlimited onsite and remote support from local certified technicians.
UPDATES/PATCHING
As part of our managed IT services in Utah, we will take ownership of those pesky 3rd party updates and make sure that you have as few interruptions as possible during your work day.
DOCUMENTATION/TICKETING SYSTEM
We heavily document the network of our clients. This allows all of our techs to know your network inside and out. This provides our techs with a quick and easy way to troubleshoot your IT problems. We have great people, but we also have great processes.
CERTIFIED TECHS
Protek Support does not employ any entry level or level one technicians, all of our support engineers are level 2 or higher. Our technicians are also required to sharpen their skills and acquire additional training credits on a quarterly basis.
CYBER SECURITY
We offer a robust array of cyber security services in Utah. Everything from Dark Web monitoring to advanced firewall configurations. Security is one of our top priorities, and with the increasing levels of threats to your IT network, you need a partner that can help protect you.
AV/WEB FILTERING
Because humans are the weakest link, Anti-Virus and Web filtering, though basic are still an important component to security. Protek Support will ensure that all your employees are protected with both applications.
Our IT Support is rated one of the best in Utah. Check out some of our recent Google Reviews.
We also publish all of the LIVE feedback we get on tickets that come through our support desk right on the homepage of our website.