Even during a difficult economy, it just amazes me how difficult it is to find good, reliable computer support. Often times offsite backups are failing to run properly, viruses are causing the network to lag, hackers are infiltrating their systems, and the servers are poorly maintained. To make it worse, many computer support consultants blame the client for their own mistakes!

So, from one business owner to another, I say... Enough Is Enough! Here at Protek we believe in old fashioned qualities of say what you mean and do what you say. We don't put our trust in smooth talk or high pressure sales people, just plain old honest, hard work. When you call our office you will get a live person, based in my Salt Lake City office. Our trained technicians are not only respectful, professional, and reliable but are Microsoft ™ Certified Technicians! We don't expect you to take our word for it. Take a look at what some of our client's say.

To your success,

Eric Woodard - CEO of ProTek Systems Inc.

Pro-tek Systems delivers proactive maintenance services through our flat-rate IT Support Service. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.

Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.

1. We are Business Partners with a common goal. That Goal is Uptime. We do everything in our power to ensure to maximize your companies' uptime.
2. Proactive Management: 24 x 7 x 365 System Monitoring, Up to date with all Microsoft updates and most 3rd party software.
3. Save Money. We manage your IT vendors which allow your employees to focus on your business. You can plan your IT budget without any big surprises. We also adjust our price based on your number of employees.
4. On Demand Support: We have a dedicated team ready to assist when you need it. 24x7x365
5. Report Card: We email you a simple and easy to read monthly Network Health report. We guaranty an "A" grade will be maintained.
6. Security: We require that all Pro-tek Employees have a background check and we protect all passwords with strict standards.
7. Documentation: We heavily document your network. This allows for quick troubleshooting and common knowledge with all of our Technical Staff. ( not just one tech ) We have great people but we also have great processes.
8. Microsoft Certified Technicians. We maintain and consistently update our knowledge you we can assist your company with using Technology to improve processes.
9. Quarterly Business Review. Your company's success is critical to our success. We will assist with keeping up with the latest technology and security threats. We assist with IT budgeting and planning. We track all your IT assets and track warranties and maintenance.
10. Knowledge base. We track all service tickets and document the resolution process. This gives us quick access to a wealth of troubleshooting information.