5 Common Problems With IT in 2022 and How to Solve Them

Some of the most dangerous challenges companies face in 2022 are centered around critical IT problems in business.

With cyber threats continually evolving, it is sometimes difficult to know the right way to protect your business. While many of the IT problems businesses face have been around for years, others are relatively new and bring new dangers into remote work environments.

Given the rising number of technology problems affecting businesses today, security is a constant concern that can threaten the success and productivity of your business.

In this article, we’ll discuss how to best defend your business from these common technology problems, and explain how to resolve them.

Common Problems With IT and How to Solve Them

1. Information Security

Data security is one of the most significant technology issues in business today. Every business has access to its customers’ sensitive personal data, like:

• Financial information
• Personal information
• Purchasing habits

While this data is necessary to render more convenience to future customers, storing this data possesses a significant risk. Cyber threats are not uncommon in 2022, especially given the rise of remote work.

According to a report from Splunk, 78% of IT and cybersecurity leaders said that remote workers are even harder to secure than on-premises staff.

Data breaches can be devastating, reducing customer trust and causing long-term reputational damages. Long gone are the days where businesses could get by without protection for cyber attacks.

The Solution

It can be difficult to deal with cyber security threats on your own. Cyber criminals are constantly changing their attack vectors by using the latest technology and ransomware to exploit businesses with outdated data storage methods.

To mitigate these risks, many business owners partner with third-party companies that specialize in cyber security. These companies help protect your important files in a more secure, up-to-date way. They also monitor security risk events and inform you in real-time if any action is required.

Truthfully, information security doesn’t have to be daunting – especially when you feel that your business is protected.

2. Regulatory Compliance Requirements

Every company that collects data needs to follow the legal compliance requirements of their industry and country. Some common compliance standards include:

• PCI
• SOX
• NIST
• GDPR
• HIPAA
• HITRUST
• And more

Since businesses have sensitive data to protect, compliance requirements can be thought of as frameworks organizations can use to keep their data practices safe and up to regulatory standards.

Companies that do not meet these requirements can face hefty fines, sanctions, and other forms of legal action up to $50,000 per violation. Therefore, it’s essential your business remains in compliance.

The Solution

If you are unsure of the rules for your industry in 2022, it’s best to bring in an expert with the knowledge and experience to help you comply with all legal requirements.

A company that specializes in managing and resolving IT problems will help you meet all standards and avoid costly penalties. They stay updated with legal requirements that affect your industry and area, and review your business to identify any potential violations before they become a problem.

3. Remote Work Support

The pandemic has changed many parts of our day-to-day lives, and had a huge impact on the way people work. Many organizations now enable their employees to work remotely, and this shift has created new technology issues in business.

In many cases, small businesses face technology problems because their technological capabilities are not ready for fully remote support. These businesses need to be able to provide the same quality of service to their customers, but their employees may not have access to all the technology and data normally available in a traditional office environment.

Remote work may restrict or delay the tasks employees are able to complete, and could potentially have a negative impact on customer service delivery.

The Solution

The changing workplace of 2022 has forced small businesses to use new technology to meet the needs of their employees and customers. Cloud-based solutions enable teams to access important data and collaborate no matter where they’re located.

Tools like OneDrive and Box.com allow employees to create, share and edit files instantly. The cloud is especially useful for businesses since cloud services are updated almost in real-time, so you’re not waiting for information to come through.

Businesses also rely on live web and video chats and screen sharing in order to provide high-quality customer support and reduce wait times.

Credit: Field Engineer

4. Integrations and Upgrades

Another one of the biggest technology issues in business is upgrading and replacing out-of-date systems. Many old systems have slow performance and are inefficient.

For instance, legacy systems are often not compatible with newer cloud-based solutions and often require time and effort to migrate data successfully. Therefore, transforming your business with new technology may be costly – and there may be unforeseen expenses if your systems are:

• Outdated
• Corrupted
• Difficult to access

Updating doesn’t only apply to the technology your business is using. You also need to update your employees, who may find it challenging to adjust to new processes.

The Solution

An IT company that specializes in these and other common technology problems can help you handle upgrades and integrations.

Replacing legacy systems over time to fix technology issues is unavoidable. With help from IT experts, you can assess your business and update what needs to be changed while minimizing the risk of data loss.

In addition, a dedicated support team will also help train your employees on how to use new technologies and systems to ensure a smoother transition and higher employee productivity.

5. Disaster Recovery

Does your business have a disaster recovery plan? Disasters that can affect your business come in many forms, including cyber attacks and power outages. 

Malware attacks steal your data, damage your software, and even disable your devices. Distributed denial-of-service (DDoS) attacks can temporarily shut down your website and interrupt your normal customer service.

Natural disasters like hurricanes and fires threaten the physical safety of your business. Additionally, power outages have increased significantly over the past couple decades due to overloaded and out-of-date power grids – thereby increasing the likelihood of data loss and service interruption.

The question is, what can you do to protect your organization from disasters that can cause significant IT problems in business?

The Solution

It is absolutely imperative to have a comprehensive recovery plan. Businesses analyze their systems before a disaster happens to discover any weak spots and prepare a step-by-step process to follow during a crisis.

You also need robust data backup to ensure that your business doesn’t lose any important data should your systems be attacked or damaged. With help from an IT company, your business can be fully prepared for the unexpected.

How Can My Business Address Common Problems With IT?

Your business doesn’t have to face common technology problems alone.

As a premier managed services provider, Protek Support helps you address and resolve a vast range of IT problems across your digital landscape. For over a decade, Protek has helped solve common technology problems for Utah businesses while specializing in:

• IT strategy
• Cybersecurity
• Disaster recovery
• Cloud service migrations

For more information, contact our experts today and we will assess your business to determine which IT threats you’re facing and how you can resolve them.