Employee Onboarding & Offboarding Services

Why choose Protek to help you handle the IT side of employee onboarding and offboarding?

Configure laptops, phones, and workstations with secure settings before your new hire receives them.

Grant VPN and Wi-Fi access based on role, location, and security level without manual setup.

Disable accounts, revoke credentials, and block all digital access from one system during offboarding.

Wipe devices, reset configurations, and prepare each one for secure reuse or certified disposal.

Track onboarding and offboarding events with audit-ready logs for internal and external review.

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150+
Years combined IT experience
97.6%
Average client satisfaction rating
100%
Locally Owned & Locally Operated
14+
Years providing excellent IT services
How Others Benefit From Our Employee Onboarding & Offboarding Services

What's Included With Our Employee Onboarding & Offboarding Services?

Explore what Protek's team can do to make onboarding or offboarding staff members a little bit easier.

Fast Account Setup

Streamline IT Setups For New Hires

New hires lose valuable time when they start without access to the tools they need. Delays in account setup, device configuration, or license assignment lead to frustration and an increase in IT support requests.

These challenges are common. 56% of employees surveyed report that they struggled to gain access to the technology tools they needed when they first started.

With Protek, your new hires won’t have to be among them. We automate the technical onboarding process through centralized tools that create accounts, assign access, and configure devices.

Your employees receive fully prepared workstations and apps without manual handoffs.

Device Standardization

Consistent Device Setup Across Your Team

Inconsistent device setup leads to support issues and security gaps. When each employee’s laptop or desktop is configured differently, IT teams spend more time troubleshooting and fixing preventable problems.

That’s why Protek uses imaging and remote management tools to standardize your device deployments. Every laptop, desktop, or mobile device arrives with approved apps, settings, and security controls already in place.

This approach simplifies support, reduces risk, and keeps your IT systems aligned.

Communication Setup

Set Up Email & Teams Access With Zero Gaps

New employees often miss meetings or updates because their communication tools aren’t fully configured. When mailboxes, calendars, or Teams channels are left out, your staff wastes time tracking down access and sending workaround messages.

Protek uses Microsoft 365 admin tools to set up email, calendars, contact lists, and Teams access. We assign mailboxes, configure shared calendars, and link users to the right teams before their first day.

This removes the guesswork from communication. Everyone gets the same setup, so your team stays connected and productive.

Access Controls

Control File Access Throughout Each Employee's Tenure

When file access isn’t handled properly, employees may open documents they shouldn’t or struggle to find the ones they need. This creates confusion, risks data exposure, and slows down collaboration.

So, let Protek set up and manage file access through mapped permissions in SharePoint, OneDrive, or file servers. Our team uses Microsoft Entra ID groups to apply consistent rules and remove access when employees leave.

You keep sensitive data protected and files organized. Your team shares what’s needed, nothing more, with no gaps in oversight.

Remote Access Configuration

Secure Remote Access That Works From Anywhere

78% of remote employees feel highly engaged at work. This number is significantly higher than the average workplace engagement rate of 23%.

Even if you want to reap these benefits, remote workers can’t do their jobs if they’re locked out of key systems or stuck with unstable connections.

That’s why you should work with Protek. We configure secure VPN or cloud access based on your team’s needs. We deploy trusted remote tools, monitor access patterns, and respond to failures or misuse before they become issues.

Device Return & Data Protection

Protect Your Data & Devices During Offboarding

When offboarding isn’t handled carefully, former employees may leave with company data or devices still tied to your network. This creates risks for compliance, security, and asset loss.

Protek can help you lock down or recover company devices using encryption, remote wipe tools, and mobile device management. If hardware isn’t returned, we still secure your data and block access.

You keep control of your assets and intellectual property. We help you close every access point before it becomes a liability.

Keep Access Policies Aligned as Your Team Evolves

As your employees take on new roles or leave, outdated access policies create new risks. People may hold onto permissions they no longer need, which can put sensitive data within reach or unnecessarily drive up licensing costs.

So, Protek will schedule access reviews on a quarterly or semi-annual basis. We clean up old permissions, remove unused accounts, and help you reassign access based on current roles. Our team supports policy enforcement with tools that track changes over time.

You reduce security exposure, save on licensing, and keep access aligned with real responsibilities. This keeps your IT systems clean, organized, and better protected.

Employee Onboarding/Offboarding

Simplify Employee Onboarding & Offboarding With Technology Experts

Let us handle the technical side of the process, so you can focus on HR management.

Learn More About Our Managed Services

Secure Company Credentials During The Offboarding Process

Shared logins and reused credentials often go untouched when employees leave. If passwords aren’t changed or removed, former staff members may still have access to your tools.

Avoid that challenge by letting Protek reset user passwords during offboarding and rotate shared credentials as needed. Our team follows secure rotation policies and documents all changes in your password management system. Nothing gets skipped or forgotten in the process.

You shut down unused credentials and protect access to shared resources. This keeps your internal tools safe and your credential practices compliant.

Employee Onboarding/Offboarding Services
Employee Onboarding/Offboarding Services

Preserve Valuable Information After Staff Departures

When an employee leaves, important emails often get lost in the shuffle. Without mail forwarding or archive access, you risk losing project updates, client communications, or key internal messages that others still need.

Protek can automate mail forwarding, archive access, and retention policies using Microsoft 365 or Google Workspace. Our process gives managers controlled visibility into past emails while keeping your compliance needs in mind.

You retain access to critical information and keep work moving without disruption.

FAQs About The IT Side of Employee Onboarding & Offboarding

Why should outsourced IT professionals be involved in employee onboarding & offboarding?

Outsourced IT professionals should handle employee onboarding and offboarding to keep access secure and systems properly configured.

They can set up user accounts, assign devices, apply permissions, and remove access when someone leaves. This reduces mistakes, protects company data, and avoids delays.

It also helps standardize the process. This makes it easier for managers and HR to focus on their roles while the IT team manages the technical side consistently.

Can Protek help with temporary or contract workers too?

Protek’s team can support temporary or contract workers with IT setup and access.

These cases often require shorter timelines, limited access, and tighter controls. Unlike full-time staff, contractors usually need only specific tools or systems for a defined period.

We can configure secure, time-bound access and make sure devices or accounts are removed promptly. This will all help  reduce risk while keeping the process fast and efficient for short-term roles.

What does your IT team need before someone starts?

The IT team needs key details before someone starts, including their full name, start date, job title, department, and manager.

They also need to know what systems or tools the person will use, whether a new device is needed, and if remote access is required.

This information helps IT set up accounts, assign permissions, and prepare equipment so the employee can begin work without delays or confusion.

What happens to a former employee’s email account?

When an employee leaves, we will disable their email account to block access. The account can then be forwarded to a manager or shared mailbox so no messages are missed.

In some cases, the account is archived for recordkeeping or legal needs. If the person used shared credentials or sent files through email, those are reviewed and secured. This protects data while keeping important communication available to the team.

How long does IT onboarding usually take for each new hire?

IT onboarding usually takes 1 to 3 business days, depending on what the new hire needs.

If the role requires special software, high security clearance, or custom hardware, setup may take longer. Basic setups with standard tools are faster. The process includes account creation, device preperation, access to systems, and email setup.

When details are provided early, we can complete onboarding even faster so your new employee can be ready to work sooner.

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