A Complete Guide to IT Help Desk Best Practices
Your business relies on a wide range of IT functions to carry out operations every day. When issues do occur, you need access to a support team that can set things right again quickly and reliably. A help desk manages application and ticket support, ensuring that employees, customers, and other users have access to your […]
The 10 Step Cyber Security Risk Assessment Checklist
Ensuring that your organization has the cybersecurity it needs can be a complex process. A cyber security assessment checklist ensures that your business implements and accounts for each of the many integral components of your cyber security posture. According to the National Cybersecurity Institute, 50% of small to medium-sized businesses have fallen victim to cyber […]
What is Cloud Computing Security and Why is it Important?
Today’s businesses are turning toward cloud services to carry out important functions. Whether enabling remote work or improving logistics and scalability, cloud solutions are vital in the modern landscape. And how do you keep cloud options secure, namely, “What is cloud security?” Just like with other emerging technologies, businesses must now ensure that they’re taking […]
CIS Security Controls: What You Should Know
Did you know that cybercrime will cost businesses a staggering $8 trillion annually by 2023? That’s more than the GDP of countries like Spain and Italy! Clearly, businesses need to take steps to protect themselves from cybercrime. To protect themselves, many organizations rely on CIS security controls. But what exactly are CIS critical security controls, […]
What Are Managed IT Services and Why are They Necessary?
Did you know that 140,000 hard drives crash every week, jeopardizing the data on them? Or that the typical cost of one hour of network downtime for a business is between $300,000 and $400,000? Considering all of the threats to your business’s IT infrastructure and how much money it could cost you, it’s easy to […]
Understanding Cyber Insurance Coverage Policy Requirements
Businesses of all sizes with digital assets are at risk of cyber attacks. SMBs in particular are increasingly becoming targeted by cybercriminals. In 2021, the United States experienced a 20% increase in cyber security breaches targeting small business owners. A small business owner’s cost of a cyber attack is an average of $108,000 per data […]
5 Common Problems With IT in 2022 and How to Solve Them
Some of the most dangerous challenges companies face in 2022 are centered around critical IT problems in business. With cyber threats continually evolving, it is sometimes difficult to know the right way to protect your business. While many of the IT problems businesses face have been around for years, others are relatively new and bring […]
The 8 Benefits of Cyber Security Training for Your Business
As cyber attacks and attack vectors continue to evolve, it is now more important than ever to bring the benefits of cyber security training to your business. To prove that point, Splunk reports that 65% of organizations have experienced an increase in cyber attacks during the pandemic. The rise of remote work has also created […]
What Are Proactive IT Services?
IT services have certainly changed over the last 20 years. At first most companies employed a break/fix model to IT services. When something broke, the company would call their IT service provider and they would come out and fix the problem. This model would sometimes end up costing companies thousands of dollars in unexpected expenses. […]
Why You Should Keep Your Managed Services When Your IT Systems Are Working Great
Once you feel better after being sick or injured, as time passes you forget how terrible the illness or pain was. The same thing can be said about anything that brings discomfort. Technology issues can be so frustrating in the moment, but we quickly forget that frustration when everything is humming along working great. During […]
