Today’s technology has transformed the business world into a land chock-full of emails and text messages, where the spoken word is a nearly-lost practice. This makes phone calls even more special than they used to be, and can make or break the satisfactory customer experience. As your business grows, the costs of a legacy telephone system grow along with it. VoIP, or Voice over Internet Protocol, is a desirable solution to decrease communication costs both in and out of the office.
As a business owner, you know that the best situation is the one where all operations go as smooth as possible. Yet, you know how growing can change a business, especially when it comes to financing all of your mission-critical applications and systems. With expansion comes new hires, and with new hires comes more phone lines. Such a huge undertaking may require a complete revamp of your office structure, especially if you’re still utilizing a legacy phone system; and don’t forget those hefty telephone service costs.
While not an entirely new service, VoIP is a solution which some businesses might not have considered yet. With its overwhelming benefits-to-cost ratio, it’s surprising that more businesses haven’t integrated it into their infrastructure. VoIP is an affordable, scalable telephony system which utilizes your Internet and network connection to transmit your voice. Its sheer versatility is what attracts a lot of businesses to integrating VoIP into their own businesses, and as a scalable solution, companies of all sizes can take advantage of it. The most noticeable benefit is that it prevents big expenditures when you’re expanding your office.
Additionally, VoIP can utilize a bunch of great features, including: call monitoring, conferencing, parking, and more. These are all features you might expect from an enterprise-based phone system, but with VoIP, they are affordable and readily available for small and medium-sized businesses. For the business professional who’s always on the go, VoIP is exceptionally useful. So long as you have some sort of Internet connection, you can use your VoIP phone to stay connected to your client base and your office regardless of where you are. It’s just like using your phone while at the office. People can get a hold of you while you’re out and about using your work phone extension. Therefore, you can turn your hotel room, living room, or airport into your work office, adding to VoIP’s value.
The most crucial benefit to a VoIP system is how much money it can save your business. A VoIP solution cuts the cost of yearly telephone bills out of your budget and adds it to your Internet expenses. If you’re interested in integrating a VoIP system into your business infrastructure, pick up that legacy phone system for the last time and call Protek at (801) 999-4767.