iOS 11 Creates Mail Issues with Office 365
Apple has begun rolling out iOS 11 to various iPhones and iPads from the iPhone 5s to the newest releases. One issue has already been discovered, and it is not good news if you use Office 365 or Outlook.com for your email account with Apple’s native email application.
Users have reported that when they tried to send messages using an Outlook.com, Office 365, or Exchange 2016 email account they were treated to a “Cannot Send Mail. The message was rejected by the server” error. A fix for the issue isn’t currently available, but Microsoft is requesting that users install the Outlook app for iOS as a workaround.
Both Apple and Microsoft have already acknowledged that there is an issue and are promising a fix for the problem with a new update soon. The company stated, “Apple is working closely with Microsoft to resolve the issue and will release a fix soon in an upcoming software update.”
There are several new features in iOS 11 that may make it worth the update if you aren’t using the native email application. The new Dock is available from any screen, so you can open and switch apps instantly. You can customize it with your favorite Apps, or view ones you have opened recently or even ones that are open on other devices like a Mac.
You can also now type to Siri instead of having to talk to her if you need info, but don’t want to hear from Siri in a crowded office. Now you can hack an Accessibility feature which allows you to type your question. Settings -> General -> Accessibility -> Siri -> Type to Siri. Next time you prompt Siri a keyboard will appear.
As always, we recommend updating operating system software as soon as possible to avoid any security concerns. Given the issues with the native email application, we would recommend you update to iOS 11, and use the Outlook app for iOS for email, at least until a fix has been released.
Eric is the owner and CEO of Protek Support and is a CISSP (Certified Information Systems Security Professional). He graduated from Utah State University with a Bachelors of Science degree in Business with an emphasis in Information Technology (IT). He is an IT Services expert in a variety of technology related fields. Some of these fields include document management software/hardware, enterprise level networking and VoIP phone systems, as well as large scale software implementation projects and the setup of small business networks.