Four Big Myths of Do-it-Yourself IT

  Four Big Myths of Do-it-Yourself IT Lots of growing companies struggle with how to properly manage their information technology (IT). Many businesses will resort to a Do-it-Yourself (DIY) approach to technology in their early growth phase. In several cases, there is usually someone in the office who is naturally technical. We always call this […]

Why “Break-Fix” Works Entirely in Your IT Guy’s Favor, Not Yours

IT Downtime Frustration

A question we often get is “Why do I need to work with a managed IT service provider? Can’t I just pay you to come out and fix things when they’re broken?” While that’s a legitimate question if we were talking about your washing machine or car, that’s definitely NOT the right approach to a […]

Is Your IT Budget Getting Out of Control?

When you have computer issues and you have to call your IT guy, does it make you a little sick? Most business owners don’t know how to budget for unknown IT repairs. When issues arise, they have no idea how much it is going to cost to get their problems resolved or how long it […]

How to solve common help desk issues

Helpdesk

One of our favorite phrases is “when in doubt, reboot it out”. Since we offer managed IT services in Utah, we see a lot of issues throughout the day. We can guarantee that rebooting whatever device is giving you problems will likely solve about 80% of your issues. Unfortunately, it’s not exactly a cure-all, and […]