Protek Support supports small to medium size businesses IT support, IT strategy, and IT solutions across the Wasatch Front in Salt Lake City, Utah.
Eric Woodard started working in the IT industry in Utah over 20 years ago. He founded Protek with the radical idea that he wanted to make money by preventing IT problems; not from client’s downtime.
Eric built his business by creating preventative models for his customers and realized that the less they saw him for “fix-it” visits, the more money everyone made.
Through this philosophy, Protek has virtually eliminated our customers’ downtime, security breaches, cloud migration, and compliance issues—all while increasing productivity and satisfaction.
See how Protek’s Better Way to Manage IT can make your business more profitable.
At Protek, we believe there is a better way of doing IT Services. If you’rage being reactive, chasing fires, and waiting on your designated tech to fit you into their schedule, then you’re doing it wrong. The Pro in Protek stands for proactive, and it’s a word we live by.
Our culture is built on that rock. It means we’re always there, watching your network, constantly solving potential issues before they become problems.
We have a strong team of talented technicians and a proven process to make sure our clients are taken care of quickly and efficiently. We aren’t satisfied with just fixing the problem. Our techs do what they can to make sure the problem does not keep happening.
We use best practice methodologies and best of breed tools to provide a total customer experience in IT support. The results you experience will provide increased productivity, lower operating costs and a greater ability for you to focus on your core Competency.
We are the only IT services company in Salt Lake City, Utah that has an average server uptime of 99.89%. No downtime is our goal. You don’t need to be worried about the next problem around the corner, you just need to know your system is healthy and that the strategy is flawless.
We’ve created a state-of-the-art facility to manage all of our clients’ IT needs, but if you had to sum our company culture up in two words we’d say FUN and OBSESSED! We thrive in a fun environment where Nerf gun battles sometimes break out and we’re obsessed with awesome customer service and solving IT problems before they happen.
If you’re a potential client you won’t find a more passionate IT team. If you’re an IT wizard looking for an exciting company where you can make a difference, we’d love to consider you for our team..