Windows May Be Adding Guided Help Tutorials
Microsoft has always tried to make computing experiences more user-friendly. From the beloved (or annoying depending on how you looked at it) Clippy within Microsoft Office products back in the day, to wizards that try to walk you through basic troubleshooting and tasks. Most can say they probably haven’t nailed it yet with these assistance tools.
This week WalkingCat, who is known for breaking news on Microsoft features coming soon, posted a video of a new feature that could be just what Microsoft has been searching for all these years. The video shows this new feature called Cortana: Follow Me. Using your voice, you can ask Cortana to help you perform a task on your computer. The video shows Cortana assisting the user with connecting a new Bluetooth device. Cortana will tell you where to go and what to click on, so in the future, you may not need her help. In order to exit the tutorial, you can hit escape at any time, as it states at the beginning of the tutorial.
It is not yet known how many different settings or tasks Cortana: Follow Me will be able to walk you through. We may be able to see our first glance at it soon if this feature makes it into the next release, called the Fall Creators Update, which is due out next week. With the addition of this feature, we could see a decline in service tickets coming into the help desk. With Cortana’s help, we could assist even more of our clients on a daily basis, but we are happy to fill in for Cortana when needed. The question only remains, will Follow Me be as beloved/hated as Clippy?
Eric is the owner and CEO of Protek Support and is a CISSP (Certified Information Systems Security Professional). He graduated from Utah State University with a Bachelors of Science degree in Business with an emphasis in Information Technology (IT). He is an IT Services expert in a variety of technology related fields. Some of these fields include document management software/hardware, enterprise level networking and VoIP phone systems, as well as large scale software implementation projects and the setup of small business networks.