Managed SOC Services

Why choose Protek for managed SOC services?

Apply device encryption and MFA so stolen credentials or USB misuse cannot compromise your data.

Audit your IT network with a 300-point review that reveals misconfigurations, compromised devices, and hidden gaps.

Identify threats 24/7/365 with monitoring backed by SIEM to protect your entire IT environment.

Enjoy faster response times with SOC experts who limit threat impact across networks and devices.

Reduce business risks using insights based on technical reviews led by one of our leading Technology Alignment Managers.

Request a Quote for our Managed SOC Services Today

150+
Years combined IT experience
97.6%
Average client satisfaction rating
100%
Locally Owned & Locally Operated
14+
Years providing excellent IT services

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Top Companies That Trust Our Managed SOC Solutions

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What's Involved in Getting Managed SOC Services?

"Managed SOC" isn't an obvious term. It also may not be completely clear what a "Security Operations Center" even does. So, take a look at what you can expect from Protek's managed SOC services.

24/7 Threat Monitoring

Always-On Defenses Against Cyber Threats

Most businesses lack the staff and tools to catch every cyber threat the moment it happens. Attackers know this and often strike after hours when systems are least protected. This gap leaves your organization vulnerable to costly downtime and data loss.

However, Protek provides 24/7 monitoring across your IT networks, endpoints, and cloud systems. Our team uses advanced tools to detect suspicious activity in real time and take immediate action. This reduces the risk of threats going unnoticed during off-hours.

Our analysts review alerts to cut through false positives and focus only on real threats. You gain stronger protection, less noise, and faster response times.

Managed SIEM

Centralized Log Analysis With SIEM Management

Logs from servers, applications, and devices often sit in different places, making it hard for internal teams to see the full picture. Without proper visibility, threats can slip through unnoticed, and response times slow down.

Protek delivers SIEM management as part of our managed SOC services. Our platform collects and aggregates log data across your systems, then correlates it with threat intelligence.

This gives you actionable insights instead of fragmented information.

Our analysts monitor the alerts, identify suspicious behavior, and escalate only real threats.

Incident Detection & Response

Cut Response Times & Limit an Attack's Damage

Companies take an average of 197 days to identify a threat and another 69 days to contain it. In that time, attackers can steal data, disrupt operations, and cause lasting damage.

Protek’s incident response shortens that timeline dramatically. Our team investigates suspicious activity, confirms if an incident is underway, and moves quickly to contain it. This minimizes both the scope and impact of an attack.

We also follow proven response playbooks and coordinate with your internal IT team. This structured approach speeds recovery, reduces confusion, and helps keep your business running.

Endpoint Detection & Response (EDR)

Stop Advanced Threats With Endpoint Detection

Traditional antivirus tools fail to stop sophisticated attacks aimed at user devices. These gaps give attackers a way into your business through laptops, desktops, and servers.

That’s why Protek will deploy EDR tools that monitor device behavior in real time. This approach catches advanced attacks that traditional antivirus software misses and provides rapid detection across your environment.

Our analysts investigate anomalies, isolate compromised devices, and act before threats escalate. You gain stronger protection at the endpoint level and faster response to evolving attacks.

Cloud Security Monitoring

Secure Your Cloud With Targeted Monitoring

When workloads move to the cloud, many businesses struggle to spot unauthorized access or configuration mistakes. These gaps give attackers the chance to exploit accounts, escalate privileges, and reach sensitive data.

Protek provides monitoring designed specifically for cloud platforms. Our team tracks unusual logins, policy changes, and privilege escalations that signal suspicious activity. This focused approach addresses threats that traditional tools often miss.

By closing common security gaps, we help protect both accounts and data from compromise. You gain peace of mind knowing your cloud resources are watched continuously.

Vulnerability Management

Close Vulnerabilities Before Attackers Exploit Them

Unpatched systems give attackers simple ways to break into your environment. Even a single overlooked weakness can expose sensitive data and disrupt business operations.

Don’t let that happen to you. Instead, work with Protek.

We scan your IT systems for vulnerabilities and rank them by severity. Our analysts then provide clear remediation guidance so you know exactly what to fix first.

This process reduces blind spots and strengthens your defenses.

Strengthen Protection With Consistent Security Settings

Inconsistent security settings across systems create gaps that attackers can exploit. When firewalls, access controls, or endpoint configurations are left unmanaged, weak points develop that make it easier for threats to bypass defenses.

The good news is that Protek can apply and monitor security baselines across your environment to reduce those gaps. Our team makes sure firewalls are properly configured, access controls follow organizational policies, and endpoints remain aligned with standards.

By keeping your security posture consistent, we help protect your business from attacks that target weak or misconfigured systems.

Managed Security Operations Center (SOC)

Trust Our Managed SOC Services to Stay Ahead of Threats

Count on us to remediate emerging threats before they become a major problem.

Cut Alert Noise With Threat Intelligence

When every notification looks urgent, it becomes difficult to know which ones matter. This lack of clarity causes wasted effort on false positives, while true threats may go unnoticed.

Protek can help you mitigate this challenge. We enrich alerts with external intelligence feeds covering known attack methods, malicious IP addresses, and emerging threats. This context turns raw alerts into actionable information.

Depending on your needs, we can manage the full process or provide enriched alerts directly to your in-house team. Either way, you reduce alert fatigue, sharpen your focus on critical threats, and respond faster.

Managed SOC Services
Managed SOC Services

Block Phishing Attempts Before They Reach Users

Phishing remains the most common way attackers gain access, and even well-trained employees sometimes click on malicious links. Cyber awareness training is important, but relying on staff awareness alone leaves organizations vulnerable to email-based attacks that keep evolving.

So, ask the Protek team to monitor email systems for suspicious activity and automatically flag phishing attempts. Harmful messages are quarantined before they reach users, which reduces the risk of accidental clicks.

We also guide organizations on how to block future phishing attempts through improved filtering, stronger policies, and better reporting practices. With both monitoring and advisory support, you gain protection today while building resilience for tomorrow.

Case Studies

Protek Keeps Clean Energy Testing Running Without Interruptions
Our client was running zero-emission shale oil tests when failing servers and system crashes began disrupting critical operations. Protek replaced unreliable hardware, set up a secure, isolated network, and added redundant systems with automatic failover.
Protek Supports eCommerce Expansion
Our client needed to relocate to a facility four times larger while scaling its workforce and online operations. Protek handled the IT transition, wired and configured the new space, upgraded the network for eCommerce growth, and built scalable infrastructure.
Protek Helps a Healthcare Organization Scale While Maintaining HIPAA Compliance
A rapidly growing healthcare organization partnered with Protek to expand across multiple sites while staying compliant. Protek delivered standardized infrastructure, centralized hardware and software inventory, and strong security controls, including encryption and role-based access.

Frequently Asked Questions About Managed SOC Services

What is the difference between SOC and SIEM?

SIEM and SOC are closely related, but they are not the same thing.

Security Information and Event Management (SIEM) is a technology platform. It collects logs from across systems, correlates events, and highlights potential security issues. SIEM by itself is a tool or software system.

A Security Operations Center (SOC) is a team and process framework. It uses people, workflows, and tools (that may include SIEM) to detect, analyze, and respond to threats.

SIEM without a SOC is just raw alerts that no one acts on. A SOC without SIEM may lack the data correlation needed to detect threats effectively.

Together, they create a complete service, but each can stand alone as its own offering.

Why can’t traditional antivirus tools stop sophisticated attacks?

Traditional antivirus software relies on signature-based detection, which looks for known malware patterns.

Modern attackers design threats that mutate quickly or use fileless techniques to avoid leaving those signatures. They may also exploit zero-day vulnerabilities or disguise malicious actions as normal processes.

Because of this, antivirus tools often miss advanced attacks. That’s why working with a cybersecurity partner, like Protek, is more important than ever.

What causes false positives in threat detection systems?

False positives occur when a system flags legitimate activity as malicious.

This often happens because detection tools rely on predefined rules or behavior models that can mistake unusual but safe actions for threats. For example, a new software update or custom application may trigger alerts if it does not match expected patterns.

To prevent such a scenario, work with experts who can customize your solution to account for your unique behaviors or provide additional support to filter out false alarms.

What types of organizations benefit most from managed SOC services?

Managed SOC services are especially valuable for businesses that face regulatory requirements, have limited IT staff, or manage sensitive customer or financial data.

By outsourcing SOC functions, these organizations strengthen protection, reduce risks from evolving threats, and maintain compliance.

Here are some examples.

Can your SOC integrate with my existing security tools and platforms?

We can connect our SOC to your current systems through APIs, log collectors, and agent-based integrations to pull data from your existing tools.

Firewalls, SIEM platforms, endpoint detection, and cloud security services can feed events into our monitoring systems.

We then normalize the data, apply threat intelligence, and correlate alerts across platforms.

This method gives you unified visibility, faster detection of real threats, and improved response without replacing your current security investments.

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