Posts Tagged: IT managed services
September 13, 2018 TechnologyBy: Eric Woodard
Why “Break-Fix” Works Entirely in Your IT Guy’s Favor, Not Yours
A question we often get is “Why do I need to work with a managed IT service provider? Can’t I just pay you to come out and fix things when they’re broken?” While that’s a…
August 13, 2018 TechnologyBy: Eric Woodard
Is Your IT Budget Getting Out of Control?
When you have computer issues and you have to call your IT guy, does it make you a little sick? Most business owners don’t know how to budget for unknown IT repairs. When issues arise,…
You have been currently working with your IT guy for some time and now he is leaving the company. You feel like your monthly IT bill keeps going up. Your system has been hacked one…
October 17, 2017 How ToBy: Eric Woodard IT ServicesBy: Eric Woodard
Questions You Should be Prepared to Answer When Contacting Support
We love hearing from our clients on the support desk! We understand, however, that you really don’t want to have to call us, EVER. Of course, it is not that you don’t like us, it…
September 26, 2017 Tips and TricksBy: Eric Woodard
What Makes a Good Service Desk?
Calling for technical support can be incredibly frustrating. Generally, you are already frustrated before you even make the call because the reason you are calling for support is that something is not working correctly. Obtaining support…
May 16, 2017 How ToBy: Eric Woodard
How to solve common help desk issues
One of our favorite phrases is “when in doubt, reboot it out”. Since we offer managed IT services in Utah, we see a lot of issues throughout the day. We can guarantee that rebooting whatever…
January 27, 2016 BusinessBy: Eric Woodard
Choosing the Right MSP
Choosing the right Managed Services Provider is key, as we all know a managed service provider (MSP) is the best outsourced IT model a business can have. But like many things, the devil is in the…
January 7, 2016 BusinessBy: Eric Woodard IT ServicesBy: Eric Woodard
Managed IT Services Provider: Why You Need One
With 2016 here, is it time you rethought your IT strategy?